Refund Policy

Default Policy: No Refunds

Because the companion course consists entirely of digital files that are available for immediate download upon purchase, all sales are generally final. Once access to the resource library is granted, there is no mechanism to “return” the materials, and we cannot verify whether they have been downloaded or printed.

This policy is consistent with standard practice for digital products and is clearly stated before you complete your purchase. Please review the resource descriptions carefully before buying.

Exceptions Considered at Our Discretion

While refunds are not guaranteed, we are a small publisher and we treat every request seriously. Refunds may be granted at the publisher’s discretion in the following circumstances:

• Delivery failure: You were charged but never received access to the library, and the issue cannot be resolved by technical support.
• Technical failure: A documented technical problem on our end prevented you from accessing or downloading the materials, and we were unable to resolve it within a reasonable time.
• Duplicate purchase: You were charged twice for the same product due to a system error.
• Genuine hardship: Exceptional personal circumstances may be considered on a case-by-case basis. We do not guarantee approval.

Dissatisfaction with the content, a change of mind, or failure to read the product description before purchasing are not grounds for a refund.

How to Request a Refund

To request a refund, send an email to support@naturallawethics.com with the subject line “Refund Request”. Include:

• The email address associated with your account.
• The date of your purchase.
• A brief description of the reason for your request.

We will respond within 3–5 business days. If a refund is approved, it will be issued to your original payment method. Stripe processing times typically require 5–10 business days for the refund to appear on your statement.

Chargebacks

If you initiate a chargeback with your card issuer before contacting us, we will provide documentation of your purchase and access history to the payment processor in accordance with our records. We strongly encourage you to contact us directly first — we are generally able to resolve legitimate issues more quickly than the chargeback process allows.